"Of course, I find myself looking at it trying to figure out where I fit in. Am I in the arrow to the left of 14.10? Or am I to the left of 14.6? And I am reminded how crazy it all is -- how am I supposed to appeal an outcome that I don't know?"I did the same thing as I was constructing the flowchart, but, oddly enough I suppose, didn't even notice until this friend pointed it out. In my case my train of thought was, "I don’t think that was how it worked in my case, but I'm not sure what happened and maybe the process has changed since then." As I look at the dates in the document now, my best guess is the process hasn’t changed. But who knows. It’s safe to say confusion becomes another layer on top of the pain and sense of betrayal.
To quote a minister reflecting on this: "Way to render a person completely powerless...."
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